Privacy Policy

1. Information We Collect

We may collect the following information through contact forms, quick-contact chat features, inquiries, applications, orders, purchases, and other means of contact or transaction.

• Name
• Contact details, such as email address or phone number
• Company or organization name
• Inquiry type
• Message or inquiry details
• Information related to purchases, applications, payments, and billing
• Shipping or delivery information
• Purchase history, support history, delivery status, and other information related to the use of our services
• Other information entered, submitted, or provided at the time of contact, service use, or transaction

2. How We Use the Information

We use the information we collect for the following purposes.

• Responding to inquiries and contacting you as necessary
• Reviewing and handling consultation details
• Providing products and services, shipping, payment processing, billing, returns, exchanges, after-sales support, and related operations
• Sending updates and announcements about our business, services, products, articles, and related information, where we have obtained any legally required consent or where otherwise permitted by applicable law
• Analyzing and improving our services, websites, and online stores
• Responding to misuse, errors, technical issues, or other trouble
• Handling matters required under laws, terms, transaction conditions, or related rules

You may opt out of updates and announcements at any time.

3. Third-Party Disclosure

We do not disclose personal information to third parties without your consent, except where required or permitted by law.

4. Use of External Services and Service Providers

We may use external services or service providers to the extent necessary for operating our websites, online stores, and services, handling inquiries, providing products and services, processing payments, arranging delivery, ensuring security, performing analysis, and related purposes.

In such cases, we handle personal information only to the extent necessary to achieve the purposes described in this policy.

5. Use of Cookies and Analytics

Our websites, online stores, and services may use cookies or similar technologies, as well as analytics tools including Google Analytics, to understand usage and improve our websites, online stores, and services.

These tools may collect information such as pages viewed, device and browser information, and referral sources.

6. Security Measures

We take necessary and appropriate measures to help prevent leakage, loss, damage, unauthorized access, or other improper handling of personal information.

Details of our security measures will be provided without delay where requested in accordance with applicable law.

7. Requests for Access, Correction, or Deletion

If you wish to request access to, correction of, deletion of, or suspension of use of your information, please contact us through the contact form on our websites, online stores, or services.

We will respond in accordance with applicable laws after verifying your identity.

8. Changes to This Policy

We may revise this policy as necessary.

Any revised version takes effect when posted on our websites, online stores, or services.